I finally got in a full shower today after warming the water and trying to pour the boiling water into the small top opening, then allowing a complete shampooing of both facial treatments, and then finally bathing and rinsing. ![]() ![]() I think the back window for the pump and hose will be eventually closed by some heavy-duty industrial velcro to keep unwanted pests bugs out in the long run. but, the Nemo Helio Pressure Shower (Dark Verglas) is difficult I'm starting to notice to get a good spray out of it, I think it has to do with the shower hose where its located, causing a blockage or possibly pressure at its bottom to press the water out its long hose. I'm kinda disappointed that the Nemo Helio Pressure Shower (Dark Verglas) didn't use the small back pocket door window that I can tell was meant for probably the footpad and hose. Litteral, I was just splish-splashing away so I am actually glad in this case I had fun on the first day! Haha, I did just take a bath in it the first night I had it because I hadn't gotten the Nemo Helio Pressure Shower (Dark Verglas) (which I just realized I also bought from my new favorite place to shop backcountry on amazon :) ), so I had to use my new water heating stick to heat a 5-gallon bucket of water. I'm noticing that it doesn't drain well, so I'm hoping I won't have to always look forward to digging some sort of highrise mount so that water can drain off out of its sides. It leaks in the Oregon rain right now, so I have it under my new 10x10 canopy entrapped within its walls. Wait impatiently like a kid on their birthday for your gear.The product isn't too bad.Please be sure to include the RA# on the shipping label so we can identify the package when it arrives. NEMO is not responsible for lost or damaged packages. Use a carrier that can provide tracking and insurance for your package. ![]() Pack the product in a sturdy cardboard box.Please make sure the item(s) have been cleaned to ensure the health and welfare of our Returns Department staff, and that no damage occurs to our repair machinery.If you have the original invoice, include this in the box also. Print this email including the RA# and include a copy in the box. We will email you a return authorization number (RA#).Start the repair process using the button below. ![]() You will be responsible for all shipping, customs, and duties charged. We reserve the right to charge an additional repair service fee which may not be the same as the estimate given, but we will contact you before doing so.
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